Reach the company contact channel
Email [email protected] or call +86-514-84433999 using the company contact information. The listed address is 88 Bosideng Dadao, Gaoyou Economic Development Zone, Jiangsu Province, China. When contacting the sales function, identify your organization and the project under discussion. If you are continuing an earlier conversation, include the quotation or inquiry reference so your new questions can be connected to the same proposed configuration.
Explain what you need reviewed
State whether the request is for a new installation, replacement or comparison between options. Give a battery category or model reference if one has already been identified. Include the connected equipment and describe the operating duty you want assessed. Ask a specific first question, such as which documents are needed for a configuration review. A focused opening helps distinguish a technical selection request from a request for commercial terms on an already approved item.
Use a concise supporting package
Prepare the equipment references, a simple connection drawing and the relevant installation measurements. Where attachments are needed, ask how the sales team prefers to receive them. Avoid sending unrelated records that make the project boundary hard to find. Mark uncertain values as estimates and identify questions still assigned to your engineer. Keep a copy of the exact request with its supporting material so you can compare the reply against what was submitted.
Keep follow-up questions organized
Group follow-up items by technical scope, documentation and commercial terms. Quote the document or offer reference when asking about a specific entry. If several people are reviewing the purchase, ask one project coordinator to consolidate their questions. State any change in quantity, destination or connected equipment explicitly. This helps keep the written exchange aligned with the current requirement and gives the final purchasing review a clear record of decisions still to be made.
Contact Oliter Sales and Business Development: preparation
| Ask about | Request with your inquiry |
|---|---|
| What should I put in the first message? | Include your organization, project purpose and the battery category or equipment reference you know. Describe the most important question you want answered and identify whether the configuration is already approved. Add your reply email so the written clarification can be kept with the project record. |